Privacy Policy

Last updated 8 Sept 2021

Our contact details

Name: Flameleaf Vocal Academy
Location: McKinney, TX, USA
E-mail: info@flameleafvocalacademy.com

The type of personal information we collect

We currently collect and process the following information:

• Personal identifiers, contacts and characteristics (for example, name and contact details)
• Course engagement details. (eg which courses you consume and materials you download)
• Student/Tutor user statistics to allow us to measure the usage of the courses and materials

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• To allow us to engage with you

We also receive personal information indirectly, from the following sources in the following scenarios:

• Our website and the web generally
• Social Media Channels
• Other Online communications channels as provided by you

We use the information that you have given us in order to engage with you in a business relationship

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

• (b) We have a contractual obligation.
  (f) We have a legitimate interest.

How we store your personal information

Your information is securely stored on our web servers and/or our business computers.

We keep basic contact information for 3 years or as long as you are an active user whichever is the longer]. We will then dispose your information by deletion of all individual digital files and/or records from our database and systems.

Your data protection rights

Under data protection law, you have rights including:

• Your right of access – You have the right to ask us for copies of your personal information.
• Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
• Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
• Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
• Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
• Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at the details below if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at

Name: Flameleaf Vocal Academy
E-mail: info@flameleafvocalacademy.com